Account and Data Deletion
Last updated: August 9, 2026
The primary way to delete your Waitor account is from inside the app. You can also contact support if you cannot sign in or want to delete specific data without deleting your account.
Delete Your Account in Waitor
- Open Waitor and sign in.
- Open the Profile tab.
- In the Account section, select Delete account.
- Review the warning and confirm the deletion.
Confirming deletion permanently removes your Waitor account, active Waitor sessions, saved preferences, order history, and saved ordering data. This action cannot be undone.
If You Cannot Access the App
Email us from the address linked to your Waitor account, or include that account email in your message. We may need to verify your identity before completing the request.
Contact support about deletion
Request Data Deletion Without Deleting Your Account
You may use the same contact link to request deletion of specific data, such as order history, saved food preferences, location-related inputs, restaurant links, menu photos, or support messages, without deleting your account.
What To Include in an Email Request
- The email address used for your Waitor account.
- Whether you want to delete your account or only specific data.
- For partial deletion, the data you want deleted.
Processing
In-app account deletion begins when you confirm it. For email requests, we aim to complete verified deletion requests within 30 days. We may retain limited information when required for legal, security, fraud-prevention, dispute-resolution, or service-integrity reasons.
Contact
Questions and deletion requests can be sent to support@waitorapp.com.